How We are Training Employees To Provide Safer Gambling

How We are Training Employees To Provide Safer Gambling

by Charles Harper, iGaming Academy

iGaming Academy provides safer gambling training for land-based and online operators in the US, Canada and worldwide. The training offered by iGaming Academy covers the full range of safer gambling topics, including:

Age Verification

Our Responsible Gaming and KYC training courses introduce employees to the principles and practical steps involved in verifying the age of customers.

Problem Gambling Assistance

Courses are available for both land-based and online operators, training learners to spot the signs of problem gambling and take the necessary action to mitigate harm.

Problem Gambling Safeguards

All our courses - including the Introductory range as well as specialist topics - include clear guidance on guarding against problem gambling including deposit limits, self-exclusion and advertising blocks.

CRM and Problem Gamblers

We provide specialist training on CRM Management that includes clear guidance on mitigating problem gambling, and showing how an effective CRM program can be conducted safely.

KYC Procedures

Our training ensures all gaming employees know their responsibilities around KYC and understand its importance in ensuring customer safety and mitigating harmful activity.


Effective Training for Gaming Operators

iGaming Academy provide safer gambling, regulatory compliance and job skills training for land-based and online operators world wide. Contact us today.