Being joined by Charles Harper and the opening of the North American office has ensured iGaming Academy some busy and exciting months ahead.
With our current North American training portfolio including topics such as Anti-Money Laundering, Responsible Gaming, Online Sportsbook, Customer Relationship Management, Customer Service and the recently launched COVID Readiness training, it was time, like the company expansion, to start broadening our course offering specifically for the US.
Like in Europe, Anti-Money Laundering (AML) & Counter-Terrorism Financing and Responsible Gaming (RG) are at the forefront when it comes to mandatory training for most states in the US. With our current US portfolio, these courses have been more tailored for online gaming operators to address the wave of regulation in the US, so it was time for our attention to be directed towards having land-based AML and RG training available that addresses today’s regulations across all US states and Canada.
As the development plan is in full swing and our North American portfolio expanding, other course topics that will be added are Equality & Diversity, Sexual Harassment and Safety in the Workplace specifically developed and designed towards the US working environment. These new courses will be a great enhancement and add value to the learning and development departments of any company.
If you are interested in these up-and-coming courses or would like to arrange a consultation with iGaming Academy, or learn more about our North American portfolio or other specialist training, contact us today.